Course Library

This course builds upon a foundation of core Linux systems administration principles and skills. Students will advance their Linux systems administration knowledge. The course will focus on helping students optimize system administration skills using automation techniques and deploy commonly used network services.

The GL275 is an expansive course that covers a wide range of network services useful to every organization. Special attention is paid to the concepts needed to implement these services securely, and to the trouble-shooting skills which will be necessary for real-world administration of these network services.

This instructor-led training manual provides a general overview of the HIPAA legislation; specifically the HIPAA Five Titles (Rules) with main focus on Title II.

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This workshop will give you the skills and tools to hire successful candidates.

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviewing job candidates, or terminating employees. This workshop will introduce those managers to human resource concepts.

Implementing Cisco Emergency Responder (ICER) is a 2-day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This workshop will help participants learn how to influence and persuade in a variety of areas.

A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

Businesses large and small can benefit from a website that will help drive traffic to their brand and reach more customers than ever before. The basis of many webpages is the HTML and CSS computer programming languages, which are used to build and style the content of a webpage. Learning how to use these languages is an important step to creating your own well-designed webpages.

The ITIL 4 Foundation course provides a foundational understanding of managing modern IT-enabled services by providing students with ITIL 4’s core concepts, common vocabulary, and information about key practices and showing them how to co-create value through their services. Through the instructor’s presentation, guided discussions and exercises the students will gain an understanding of the ITIL 4 service management framework, learn how it integrates with modern technologies and ways of working such as DevOps, Agile, and Lean and addresses current challenges, and they will learn ITIL implementation tips, and tricks. Students will also be prepared to take the official ITIL 4 Foundation exam at the end of class.

This 3-day course is aimed at IT Service Management (ITSM) practitioners managing the operation of IT-enabled and digital products and services, and those responsible for the end-to-end delivery. Candidates acquire an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and how to apply relevant practices, methods and tools. This course also provides an understanding of service performance, service quality and improvement methods.

This 4-day course is aimed at IT Service Management (ITSM) practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers.

This 4-day course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

This 3-day course is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It covers both practical and strategic elements. This universal module is a key component of both the ITIL Managing Professional and ITIL Strategic Leader streams.

The IT Management and Leadership Executive (ITMLE) certification Boot Camp training class is designed to help current and aspiring IT senior managers maximize their current job performance and accelerate their professional advancement.

The ITMLP Certification Boot Camp training class contains a collection of key IT topics designed to increase the effectiveness of new and aspiring IT managers by widening their knowledge of IT, discussing techniques to enhance user support and satisfaction, providing insights into motivating technical professionals, and providing information on the use of various IT best-practices.

This course is paced to provide a solid foundation in Java™ for programmers without syntax experience in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as a Java programmer. Besides learning the basic structure and syntax of the language, students will also learn object-oriented principles and how they are applied in Java applications.

Through a combination of word association and your own natural dexterity, you will learn how to type using all ten fingers and how to make firm keystrokes without looking at the keyboard or growing fatigued.

This two-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.

Louisiana Notary Exam Bootcamp: Prep, Practice, Perform (24 Hours)

The Louisiana Notary Exam Power Prep is a dynamic, 1-day accelerated learning experience designed to equip participants with the tools and strategies needed to excel on exam day. This comprehensive course offers scenario-based instructional guidance on key notary topics, personalized study strategies tailored to individual needs, and a full practice exam simulation complete with scoring and actionable recommendations for further self-study. Whether you're a re-tester, first-time candidate, or industry professional, this course will help you power up your preparation and approach the exam with confidence.

This course is designed to supply the technician with the theory and skills necessary to combat malware on their computer systems.

Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime.

Motivation requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This workshop will help participants internalize the four pillars of motivation and to make meaningful, empowered choices while taking action to get where they want to go.

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

This course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes. This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management Functional Consultant, Expert. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

Developer training. Microsoft Dynamics 365 Finance and Operations Apps Developers implement and extend applications to meet the requirements of the business. Candidates provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.

This course is developed for those aspired to be solution architect and also those who are new to this role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.

Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. Businesses are also challenged with the logistics of providing services that have more scalability, increased mobility, and availability in the cloud. With Business Central, you can manage your financials, automate and secure your supply chain, sell smarter, improve customer service and project performance, and optimize your operations.

This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs.

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies.

The course is designed to help Power Users and end users make the most of the Microsoft 365 apps. Teaching you how to collaborate across the business and understand when to use what and maximize your business adoption of Microsoft 365.

This course builds on the foundational knowledge of the Microsoft® Office 365® online apps and takes a deeper look at the specific apps beyond Microsoft Word, Excel®, and PowerPoint®. Knowing that productivity often begins with assembling the right people, this course starts with the Teams app that is used to collaborate on shared files and conduct online meetings.

In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft's® OneNote® app provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will help you use OneNote notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others. Additionally, learning how OneNote and other applications in the Microsoft 365 suite are integrated will increase your productivity.

Our Microsoft Outlook Complete course provides the basic and advanced concepts and skills to be productive with Microsoft Outlook: how to communicate via email messages, organize your contacts, and arrange your schedule. It also covers how to organize Outlook items, use advanced message properties, and collaborate with others.

Creating custom applications for specific business processes has evolved from an emerging trend to a standard practice in many organizations. In the past, if employees had an idea for automating or streamlining a business process, they often had to request that IT resources build the application. Today, it is much more common for employees themselves to become what is sometimes called "citizen developers," who are people with business knowledge who can use app-building tools to create custom business apps. This course introduces building low-code/no-code apps with Microsoft® Power Apps®. Most out of the box solutions do not meet exact business needs or integrate well with existing business apps. Power Apps eases users into app development with templates, automated app-building tools, and a streamlined programming language to enable any business user to create a custom app.

This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow (both internally and externally).

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This one-day workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

Do you love 3D films and always wondered how they were animated? Well, learn how to do it yourself with our 1 week 3D animation course! Learn the basics of animating 3D objects and characters in Autodesk Maya and see what it takes to bring life to the big screen!

Learn some basics behind video game programming while also creating 3D levels for players to explore! Join this course to learn how to use the Unity game engine to create simple 3D games.

Multiprotocol Label Switching integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. So, when used in conjunction with other standard technologies, MPLS gives the ability to support value-added features and service offerings.

In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work.

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online.

This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.

In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security.

As technology progresses and becomes more interwoven with our businesses and lives, more data is collected about business and personal activities. This era of "big data" is a direct result of the popularity and growth of cloud computing, which provides an abundance of computational power and storage, allowing organizations of all sorts to capture and store data. Leveraging that data effectively can provide timely insights and competitive advantages. Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft® Power BI® software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive worksheets, dashboards, and stories that bring data to life and turn data into thoughtful action.

This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

This three-day Integrating NIST Frameworks (ERM/CSF/RMF) course helps students to understand the background and integration of several key frameworks from the National Institute of Standards and Technology (NIST).

Did you know that the current survival rate for sudden cardiac arrest is less than 7%? Dramatically improve those odds with training that prepares participants to respond to a medical emergency. The combination of instructor, video-self instruction and hands-on training assures maximum skills retention.

This course combines basic First Aid and CPR skills, instruction, and practice with an AED. It is intended to provide training for individuals who want to learn basic CPR, First AID, and AED Skills, as well as acquire a 2-year NSC certification. This course also uses the PACT acronym (Protect, Act, Clean, Tell) and tagline, “Make a PACT, Know How to Act™,” to help students learn and easily recall bloodborne pathogens training.

This course combines basic First Aid and CPR skills, instruction, and practice with an AED. It is intended to provide training for individuals who want to learn basic CPR, First AID, and AED Skills, as well as acquire a 2 year NSC certification.

This course is designed to give students a firm foundation in basic administration of Oracle Database 11g. In this class, students learn how to install and maintain Oracle Database 11g. Students gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another.

This Oracle Database 11g: Administration Workshop II Release 2 training takes the database administrator beyond the basic tasks covered in the first workshop. You'll begin by gaining a deep understanding of the most important responsibilities a DBA has: performing backup and recovery.

In this course students learn the concepts of relational databases. This course provides the essential SQL skills that allow developers to write queries against single and multiple tables, manipulate data in tables, and create database objects.

This course starts with an introduction to PL/SQL and proceeds to list the benefits of this powerful programming language. Participants are made aware of how to create PL/SQL blocks of application code that can be shared by multiple forms, reports, and data management applications.

This course is designed to deliver the fundamentals of SQL and PL/SQL along with the benefits of the programming languages using Oracle Database technology. In this course participants learn the concepts of relational databases.

Teams are an important building block of successful organizations. An organization’s success can depend on how well team members operate together—their level of trust in each other, their ability to disagree and work through the problems, and their abilities to strategize and hold each other accountable to be committed to achieving top performing results in reaching their goals.

Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules.

Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules.

Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules.

Palo Alto Networks Cortex XDR is the world’s first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Cortex XDR accurately detects threats with behavioral analytics and reveals the root cause to speed up investigations. Tight integration with enforcement points accelerates containment, enabling you to stop attacks before the damage is done.

Your organization’s cloud transformation is changing the way that your users access applications and the way that you deliver security protection. You need to enable secure access, protect users and applications, and control data – from anywhere. Multiple point products have been the standard approach, but they add cost and complexity, and leave gaps in your security posture. Now there’s a better way – the secure access service edge (SASE). Palo Alto Networks is paving the way with Prisma Access. The Prisma Access SASE Security: Design and Operation (EDU-318) course describes Prisma Access Secure Access Service Edge (SASE) and how it helps organizations embrace cloud and mobility by providing network and network security services from the cloud. This course is intended for people in the fields of public cloud security and cybersecurity, or for anyone who wants to learn how to secure remote networks and mobile users.

Palo Alto Networks next-generation firewalls are architected to safely enable applications and prevent modern threats. Their approach identifies all network traffic based on applications, users, content and devices, and lets you express your business policies in the form of easy-to-understand security rules.

This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant.

This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI.

In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions.

In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Learners demonstrate the ability to solve business problems by creating canvas apps with Microsoft Power Platform. You will create a canvas app from scratch, connect a canvas app to a data source, configure a gallery and details screen, configure an input screen, and save and publish a canvas app.

Get started with Power Automate by creating and managing automated processes with Power Automate. Including creating triggers for cloud flows, configuring actions, implementing conditional logic for a cloud flow, testing a cloud flow, creating and configuring approvals using Power Automate, and sharing cloud flows.

This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workflows. Power Automate is designed to interweave the various products in Microsoft 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workflow logic for your business workflows.

Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Microsoft Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

This PMP® Exam Prep Course provides the knowledge you need to evolve your career as a successful Project Management Professional and it fulfills the required 35-hour PMI contact hour requirement. In this course, you will gain the essential preparation needed to pass the Project Management Professional Certification exam.

Our Microsoft PowerPoint Level 1 course provides the basic concepts and skills that you need to start being productive with Microsoft PowerPoint: How to create, navigate, format, and customize PowerPoint presentations.

Our Microsoft PowerPoint Level 2 course provides advanced concepts and skills for PowerPoint power users: how to use advanced formatting features, and animation and transition techniques, add and format media, track corrections and work with multiple presentations, create custom slide shows, and work with security and sharing options.

Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently and fairly.

This course is designed to familiarize you with the basic features and functions of Microsoft Project Professional so you can use it effectively and efficiently in a real-world environment.

Your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.

Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time.

This hands-on course teaches students from non-development backgrounds the basics of programming and scripting using Python. This course leads through programming essentials, working through the fundamentals of writing and running Python scripts to advanced features such as file operations, regular expressions, working with binary data, and extensive functionality of Python modules. This course provides an excellent kick start for users new to Python and scripting, enabling them to use basic Python skills on the job in a variety of ways. Students can apply the course skills to use Python in basic web development projects or automate or simplify common tasks with the use of Python scripts. The course also serves as a solid primer course / foundation for continued Python study in support for next level web development with Python, Python for data science / machine learning or Python for systems admin or networking support.

A core component of our Python Skill Journey series, Python for Networking / Systems Administrators teaches you basic Python scripting skills, and then how to leverage Python to automate your day-to-day administrative and networking tasks across a set of distributed clients. Working in a hands-on lab environment, you’ll learn solid Python scripting essentials, as well as how to perform and work with more advanced features such as file operations, regular expressions, working with binary data. You’ll also explore using the extensive functionality of Python modules, with an emphasis on network-focused modules such as SSH, Git, and RESTful services. This course provides you with real hands-on experience exploring and working with Python, so you gain real basic level scripting skills, learning by doing, not just getting a quick overview of syntax and grammar. You’ll leave this course able to use basic Python to complete these automated tasks in the real world, on the job, right after class.

This course is designed to teach users the ins-and-outs of QuickBooks and its features.

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.

The Autodesk® Revit software is a powerful Building Information Modeling (BIM) program that works the way architects think. The program streamlines the design process through the use of a central 3D model, where changes made in one view update across all views and on the printable sheets.

To take full advantage of Building Information Modeling, the Autodesk® Revit® Structure Fundamentals training guide has been designed to teach the concepts and principles from building design through construction documentation using the Autodesk Revit Structure software.

Red Hat System Administration I provides a foundation for students wishing to become full-time Linux system administrators by introducing key command line concepts and other enterprise-level tools. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH134).

Red Hat System Administration II (RH134) is designed as the second part of the Red Hat® Certified System Administrator (RHCSA®) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux® system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat® Enterprise Linux. This course is based on Red Hat Enterprise Linux 8.

• Package management with new repository structure and appstream modules • Create storage devices, volumes, and file systems, including Stratis storage management • Configure network services and security • Manage processes, scheduling, and tuning • Manage users, groups, and authentication • Perform server management with the Cockpit web management utility • Troubleshoot and obtain support • Run containers