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FAQs

Have a few questions about LANTEC and our classes?  

Check out some of our frequently asked questions below , or contact us today! 

Enrollment & Attendance

  • Are there any prerequisites for this class?
    Course prerequisites (if any) can be found on the course outlines section of our website (use the convenient SEARCH bar on the left to drill down to a specific title) or your LANTEC Account Executive can assist in ensuring you are adequately prepared for success in your class.

  • How can I enroll in a class?
    Enrolling is simple, your LANTEC Account Executive will take care of every detail. Contact them via the facility nearest you: Baton Rouge,  Lafayette, or New Orleans and we can put you in touch with your designated AE. If you prefer to request a seat via email, please direct your course inquiry Here for immediate attention.

  • How do I get my class completion certificate?

    You can click on COURSE CERTIFICATES from the top menu bar of any page on our site and follow the detailed instructions from there. If you experience any difficulty, just give us a call at (225) 293-0656 or (337) 233-2016 for personal assistance.

  • What do I need to bring?
    All you need is yourself! We recommend you bring something to take notes with, a sweater if you get chilly and some cash if you would like to sample our well-stocked snack machines. We will have your courseware ready and waiting for you when you sign in for class.

  • What is the next available date?
    Visit our Class Schedule page. We try our best to accommodate all of your training needs, if you do not see a viable date, contact your LANTEC Account Executive for availability and scheduling options.

  • What is "virtual" or "vILT training"?

    Virtual Instructor Led Training (VILT) means your course will be delivered via a virtual online meeting platform such as Zoom or Teams. vILT offers the benefits of a live and familiar LANTEC instructor in the safety and convenience of your personal office or home.  A computer with high-speed internet connection and quality audio and video capabilities (webcam) is required, and dual monitors (or laptop + tablet/mobile device) are recommended for the best training experience.  

    Headphone with microphone attachment are preferred by some students over the PC speakers and a dial-in number will be made available for audio-only option as well.  *Please note Google Chrome or Firefox are the required web browsers for this class.

    If you normally connect to the internet via your company VPN, it is advised you use a LOCAL web browser for your vILT training. All login instructions will be sent at least 5 days prior to training date to the registered student’s email address.

    **We encourage you to test settings before class and login 15 minutes before class time**

    If you require assistance with any connectivity issues, our vILT help desk team is standing by 30 minutes prior to each class ready to provide support.  Please reach out to vilthelpdesk@lantecctc.com or call us at 337-233-2016 or 225-293-0656.  

Directions & Amenities

  • Can you send me hotels near LANTEC?
    Please use the links below to find the hotel best suited for your convenience and needs.
     
     
     
    New Orleans Hotels

  • GPS directed me to the wrong place, help!
    No problem!  Click here for our Lafayette information, here for our Baton Rouge information, or here for our New Orleans information.

  • What are some landmarks near your location?
    Our Baton Rouge location is conveniently located next to Starbucks on Sherwood Forest. The Lafayette center is located in the historic Oil Center, between UL campus and Lafayette General Medical Center (formerly Abdallas).  The New Orleans location is just north of the Lakeside Mall in Metairie.

  • What restaurants are nearby for lunch?
    Lafayette 
    • Ruth’s Chris Steakhouse 
    • Bon Temps Express
    • Café Lola 
    • Subway 
    • Chicken Salad Chick
    • Champagne’s Market 
    • Roly Poly Sandwiches 
    • Sonic Drive-In 
    • Tropical Smoothie Café 
    • Zeus Greek/Lebanese
    • Abacus 
    • Café Bella  

    Baton Rouge 
    • Sonic 
    • Hunan Chinese Restaurant 
    • El Paso
    • The Chimes 
    • South of Philly
    • Piccadilly 
    • Albasha 
    • Subway
    • Jimmy John's
    • Dairy Queen
    • Bull Chicks
    • Wing Stop
    • Podnuh's BBQ 
       
    New Orleans 
    • Drago's Seafood Restaurant
    • Acme Oyster House
    • Albasha Greek & Lebanese
    • PF Chang's
    • Sushi Village
    • Kosher Cajun
    • Mr. Eds
    • McDonald's
    • Wendy's
    • Hummus & More
     

  • Where are you located?
    We have learning centers in Baton Rouge, Lafayette, and New Orleans but frequently deliver training both statewide and nationwide at our clients’ facilities. Ask for details to arrange onsite instruction if desired.

  • Where should I park?
    Baton Rouge 
    We have a spacious parking lot with ample spaces! Park anywhere you’d like as long as there is no TITLE or NAME indicating that spot is reserved.

    Lafayette
    There are ample spaces for our students in these designated parking areas: rear lot adjacent to Piccadilly & Paul’s Jewelry, front lot facing St. Mary, street parking next to building on Harding OR along St. Mary Blvd. Please refrain from parking in employee spots marked as RESERVED, BANK, LGMC, PATIENT/DOCTOR, or VISITOR (which is for short term business only). Downloadable parking day passes can be printed HERE and placed on your dash before entering the building for training.

    New Orleans
    There is ample surface parking both in front of and adjacent to the 3500 building.  Please refrain from parking in any spaces that are reserved or numbered for other tenants.
 

General

 

Payments & Receipts 

  • Can you send a copy of my paid invoice?
    Absolutely! This is imperative for timely SBET program reimbursements. Submit your inquiry Here for prompt assistance.

  • How can I pay on my invoice?
    Please direct all billing inquiries to our Accounting Office (225) 293-0656 where either Melanie Lococo or Robin Adams will be happy to assist.

    You may also take advantage of “self check-out” using our NEW “PAY AN INVOICE” feature.  Click here to proceed.  NOTE: all credit card payments will incur a 2% convenience charge.


  • What methods of payment can I use?
    Company Check, Visa, Mastercard, American Express, and Discover

    LANTEC of Louisiana, LLC charges a 2% fee for payments made with credit cards. (Visa, MasterCard, American Express and Discover) This fee does not exceed Lantec’s cost to accept credit card payments. Please note this fee is assessed for credit card payments only.  You may pay by ACH or check without incurring any additional fee.