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Lantec | Course: Fostering Workplace Empathy for Increased Productivity

Fostering Workplace Empathy for Increased Productivity

$125
1/2 days
Audience
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Description:

Studies have shown many leaders throughout the world to be lacking empathy with their employees; however, those same studies show that when empathy is learned and applied in the workplace, productivity increases and relationships thrive. This half-day workshop will help participants develop and practice their empathy skills to have better productivity and better relationships at work.

COURSE OBJECTIVES:

At the end of this workshop, you will be able to:

  • Understand the meaning of empathy vs sympathy.
  • Learn habits needed to be perceived as empathetic.
  • Learn ways to teach empathy in your workplace.
  • Practice activities for teaching empathy and applying to teams.
  • Analyze where your team is now with the concept of empathy and where you want to be in the future.

OUTLINE:

Pre-assignment

Session 1: Course Overview

Session 2: What is Empathy?

  • Why is learning empathy important?
  • Pre-assignment review
  • So, what IS empathy?
  • What empathy is NOT
  • Job skills strengthened by using empathy

Session 3: How to Teach Empathy

  • Talk about empathy
  • Teach listening skills
  • Encourage genuine perspective-talking
  • Cultivate compassion
  • Support global managers

Session 4: Activities to Teach Empathy in Your Workplace

  • Curious George (or Georgia)
  • Weekly highs and lows
  • Check-in with your emotions
  • Now it's your turn!
  • The Stubborn One
  • The Quiet One
  • The Jester
  • Yakety-Yak
  • Off Base
  • Bigger Issues
  • The Chatterbox
  • The Know-It-All
  • The Whiner

Session 5: Where Are We Now, and Where Do We Want to Go from Here

Personal Action Plan

Scheduled Courses

Jan 10, 2025
vILT (Virtual)
Enroll
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COURSE OBJECTIVES:
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  • Understand the meaning of empathy vs sympathy.
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  • Learn habits needed to be perceived as empathetic.
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  • Learn ways to teach empathy in your workplace.
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  • Practice activities for teaching empathy and applying to teams.
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  • Analyze where your team is now with the concept of empathy and where you want to be in the future.
    • \n
\n
OUTLINE:
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Pre-assignment
\n
Session 1: Course Overview
\n
Session 2: What is Empathy?
\n
    \n    
  • Why is learning empathy important?
    • \n    
  • Pre-assignment review
    • \n    
  • So, what IS empathy?
    • \n    
  • What empathy is NOT
    • \n    
  • Job skills strengthened by using empathy
    • \n
\n
Session 3: How to Teach Empathy
\n
    \n    
  • Talk about empathy
    • \n    
  • Teach listening skills
    • \n    
  • Encourage genuine perspective-talking
    • \n    
  • Cultivate compassion
    • \n    
  • Support global managers
    • \n
\n
Session 4: Activities to Teach Empathy in Your Workplace
\n
    \n    
  • Curious George (or Georgia)
    • \n    
  • Weekly highs and lows
    • \n    
  • Check-in with your emotions
    • \n    
  • Now it's your turn!
    • \n    
  • The Stubborn One
    • \n    
  • The Quiet One
    • \n    
  • The Jester
    • \n    
  • Yakety-Yak
    • \n    
  • Off Base
    • \n    
  • Bigger Issues
    • \n    
  • The Chatterbox
    • \n    
  • The Know-It-All
    • \n    
  • The Whiner
    • \n
\n
Session 5: Where Are We Now, and Where Do We Want to Go from Here
\n
Personal Action Plan
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Apr 21, 2025
vILT (Virtual)
Enroll
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\n
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\n
    \n    
  • Understand the meaning of empathy vs sympathy.
    • \n    
  • Learn habits needed to be perceived as empathetic.
    • \n    
  • Learn ways to teach empathy in your workplace.
    • \n    
  • Practice activities for teaching empathy and applying to teams.
    • \n    
  • Analyze where your team is now with the concept of empathy and where you want to be in the future.
    • \n
\n
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\n
Pre-assignment
\n
Session 1: Course Overview
\n
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\n
    \n    
  • Why is learning empathy important?
    • \n    
  • Pre-assignment review
    • \n    
  • So, what IS empathy?
    • \n    
  • What empathy is NOT
    • \n    
  • Job skills strengthened by using empathy
    • \n
\n
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\n
    \n    
  • Talk about empathy
    • \n    
  • Teach listening skills
    • \n    
  • Encourage genuine perspective-talking
    • \n    
  • Cultivate compassion
    • \n    
  • Support global managers
    • \n
\n
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\n
    \n    
  • Curious George (or Georgia)
    • \n    
  • Weekly highs and lows
    • \n    
  • Check-in with your emotions
    • \n    
  • Now it's your turn!
    • \n    
  • The Stubborn One
    • \n    
  • The Quiet One
    • \n    
  • The Jester
    • \n    
  • Yakety-Yak
    • \n    
  • Off Base
    • \n    
  • Bigger Issues
    • \n    
  • The Chatterbox
    • \n    
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    • \n    
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Maggie May, The Wellspring Alliance for Families

"Danielle is perfect for the job!  So friendly and bubbly.  She helps the atmosphere feel more comfortable."