Technical Courses

This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS Cloud. Architectural solutions differ depending on industry, types of applications, and business size. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework, and guide you through the process of designing optimal IT solutions, based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned with confidence.

DevOps Engineering on AWS teaches you how to use the combination of DevOps cultural philosophies, practices, and tools to increase your organization’s ability to develop, deliver, and maintain applications and services at high velocity on AWS. This course covers Continuous Integration (CI), Continuous Delivery (CD), infrastructure as code, microservices, monitoring and logging, and communication and collaboration. Hands-on labs give you experience building and deploying AWS Cloud Formation templates and CI/CD pipelines that build and deploy applications on Amazon Elastic Compute Cloud (Amazon EC2), serverless applications, and container-based applications. Labs for multi-pipeline workflows and pipelines that deploy to multiple environments are also included.pplicable to startup, small-medium business, and enterprise development scenarios.

This course teaches experienced developers how to programmatically interact with AWS services to build web solutions. It guides you through a high-level architectural discussion on resource selection and dives deep into using the AWS Software Development Kits (AWS SDKs) and Command Line Interface (AWS CLI) to build and deploy your cloud applications. You will build a sample application during this course, learning how to set up permissions to the development environment, adding business logic to process data using AWS core services, configure user authentications, deploy to AWS cloud, and debug to resolve application issues. The course includes code examples to help you implement the design patterns and solutions discussed in the course. The labs reinforce key course content and help you to implement solutions using the AWS SDK for Python, .Net, and Java, the AWS CLI, and the AWS Management Console.

In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.

AWS Technical Essentials introduces you to essential AWS services and common solutions. The course covers the fundamental AWS concepts related to compute, database, storage, networking, monitoring, and security. You will start working in AWS through hands-on course experiences. The course covers the concepts necessary to increase your understanding of AWS services, so that you can make informed decisions about solutions that meet business requirements. Throughout the course, you will gain information on how to build, compare, and apply highly available, fault tolerant, scalable, and cost-effective cloud solutions.

You can’t go anywhere without hearing the ubiquitous AI. It’s everywhere. In AutoCAD introduced some AI features that will revolutionize the design world. Just like CADD revolutionized board drafting.

Learn to design and shape the world around you using the powerful, flexible features found in AutoCAD® design and documentation software, one of the world's leading 2D and 3D CAD tools. In this course, you will learn to navigate the AutoCAD user interfaces and use the fundamental features of AutoCAD. You will learn to use the precision drafting tools in AutoCAD to develop accurate technical drawings and you'll discover ways to present drawings in a detailed and visually impressive way.

Discover the powerful tools and techniques for drawing, dimensioning, and printing 2D drawings in this course that enables you to reuse content and extract information from your drawings. With an understanding of the tools and concepts you'll learn in class, you can begin to streamline the design process and become more productive with AutoCAD.

In this course, you will learn the fundamental concepts and workflows for creating 3D models using AutoCAD. You will learn to create solid primitives, solid or surface models from cross-sectional geometry, or composite models from multiple solid models, and you'll learn to add the necessary features to detail, duplicate, and position 3D models. You will learn to document a 3D design by creating 2D drawings for production and visualization, and you'll learn to convert 2D objects to 3D objects. You will learn to communicate design ideas using visual styles, lights, model walk-through tools, and renderings.

In this course on Revit Architecture, you will learn to create full 3D architectural project models and set them up in working drawings. You will spend most of the course learning to use design development tools, including building the 3D model with walls, windows, doors, floors, roofs, and stairs, and creating reflected ceiling plans and furniture plans. You will also learn about the concepts of building information modeling (BIM) and the tools for parametric building design and documentation. Autodesk Revit Architecture is purpose-built for BIM. BIM is an integrated process built on coordinated, reliable information about a project from design through construction and into operations. By adopting BIM, architecture firms can use consistent information throughout the process to design and document innovative projects, accurately visualize appearance for improved communication, and simulate real-world performance to better understand cost, scheduling, and environmental impact.

The Understanding Cybersecurity Operations Fundamentals (CBROPS) is a 5-day course which teaches an understanding of the network infrastructure devices, operations, and vulnerabilities of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. You will learn basic information about security concepts, common network application operations and attacks, the Windows and Linux operating systems, and the types of data used to investigate security incidents. After completing this course, you will have the basic knowledge required to perform the job role of an associate-level cybersecurity analyst in a threat-centric security operations center to strengthen network protocol, protect your devices and increase operational efficiency. This course prepares you for the Cisco Certified CyberOps Associate certification. Please note that this course is a combination of Instructor-Led and Self-Paced Study – 5 days in the classroom and approximately 1 day of self-study. The self-study content will be provided as part of the digital courseware that you will receive at the beginning of the course and should be part of your preparation for the exam. The course qualifies for 30 Cisco Continuing Education credits (CE) towards recertification.

CCNA 200-301 Official Cert Guide, Volume 1 provides foundational knowledge to install, configure, and operate small- to medium-sized networks. Through hands-on labs, students will gain practical experience in networking essentials, IP addressing, routing protocols, and Ethernet LANs, preparing them for the CCNA 200-301 v1.1 certification exam.

CCNA 200-301 Official Cert Guide, Volume 2 builds on the foundational knowledge from Volume 1, introducing more advanced networking concepts such as wireless LANs, security architectures, network automation, and programmability. This volume is essential for preparing students for the CCNA 200-301 v1.1 certification exam and focuses on real-world applications, particularly in areas like cloud and automation technologies.

This five-day course helps you prepare to take the exam, Implementing Cisco Application Centric Infrastructure (300-620 DCACI), which leads to CCNP Data Center and Cisco Certified Specialist – Data Center ACI Implementation certifications. The Implementing Cisco Application Centric Infrastructure (DCACI) course will show you how to deploy and manage the Cisco Nexus 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI) mode. The course gives you the knowledge and skills to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. The course qualifies for 40 Cisco Continuing Education credits (CE) towards recertification.

The Engineering Cisco Meraki Solutions training helps you gain the core knowledge and skills needed to deploy, plan, design, implement, and operate complex Cisco Meraki solutions. This training combines Engineering Cisco Meraki Solutions Part 1 and 2 trainings. This training helps prepare you for roles focused on implementing, securing, and managing Cisco Meraki™ based networks from a centralized dashboard. Topics covered include Cisco Meraki’s cloud-based solutions, understanding of network security protocols, design of scalable architectures, and application of troubleshooting strategies. This training prepares you for the Cisco Meraki Solutions Specialist (ECMS 500-220) exam. If passed, you earn the Cisco Meraki Solutions Specialist certification. This training also earns you 24 Continuing Education (CE) credits towards recertification. The course qualifies for 24 Cisco Continuing Education Credits (CE).

This course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions. This course helps you prepare to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam, which is part of four new certifications: • CCNP® Enterprise • CCIE® Enterprise Infrastructure • CCIE Enterprise Wireless • Cisco Certified Specialist – Enterprise Core

Cisco Catalyst Center (formerly DNA Center) is the next-generation intent-based networking platform, providing centralized automation and assurance for enterprise networks. Version 3.x introduces advanced AI-driven analytics, improved telemetry, Energy Management capabilities, and deeper integrations with Cisco Secure Access DNS Security and Splunk for observability. This course focuses on Catalyst Center Assurance, enabling proactive, predictive, and real-time monitoring of network, client, and application health. Catalyst Center Assurance delivers significant business value by reducing operational complexity, accelerating troubleshooting, and enabling proactive network management. By leveraging AI-driven insights, predictive analytics, and real-time telemetry, organizations can ensure optimal application and client experience, minimize downtime, and align network performance with business intent. This approach transforms IT operations from reactive to predictive, improving efficiency and resilience.

The Implementing and Operating Cisco Security Core Technologies (SCOR) is a 5-day course which helps you prepare for the Cisco® CCNP® Security and CCIE® Security certifications and for senior-level security roles. In this course, you will master the skills and technologies you need to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. You will learn security for networks, cloud and content, endpoint protection, secure network access, visibility, and enforcements. You will get extensive hands-on experience deploying Cisco Firepower® Next-Generation Firewall and Cisco Adaptive Security Appliance (ASA) Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. You will get introductory practice on Cisco Stealthwatch® Enterprise and Cisco Stealthwatch Cloud threat detection features. This course, including the self-paced material, prepares you for the exam, Implementing and Operating Cisco Security Core Technologies (350-701 SCOR), which leads to the CCNP Security, CCIE Security, and the Cisco Certified Specialist – Security Core certifications. The course qualifies for 64 Cisco Continuing Education Credits (CE) towards recertification.

This five-day course covers the new deployment, options and features of version 20.16 Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned. The course qualifies for 40 Cisco Continuing Education Credits (CE).

The Securing Data Center Networks and VPNs with Cisco Secure Firewall Threat Defense (SFWIPA) training shows you how to deploy and configure the Cisco Secure Firewall Threat Defense system as a data center network firewall or Internet Edge firewall with VPN support. You'll learn how to configure identity-based policies, SSL decryption, remote-access VPN, and site-to-site VPN. The course also covers advanced Intrusion Prevention System (IPS) configuration, event management, integrations with other systems, troubleshooting, and automation using Application Programming Interfaces (APIs). Configuration migration from Cisco ASA is also included. This training prepares you for the 300-710 Securing Networks with Cisco Firepower (SNCF) exam and earns 40 Continuing Education (CE) credits.

The Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF) training shows you how to implement and configure Cisco Secure Firewall Threat Defense for deployment as a next-generation firewall at the internet edge. You’ll gain an understanding of Cisco Secure Firewall architecture and deployment, base configuration, packet processing, and advanced options, and conducting Secure Firewall administration troubleshooting.

The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco® Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.

This course provides the basic knowledge needed to install, configure, and support computer software and implement networking.

CompTIA Cloud+ CV0-003 provides the basic knowledge and skills needed to analyze, select, monitor, and protect cloud resources in a vendor-neutral format; this includes vulnerability management, network reconnaissance and monitoring, connecting networks to clouds, cloud migration, secure policies and procedures, host and network security, identity management systems, and incident response. This course maps to the CompTIA Cloud+ CV0-003 certification exam. Objective coverage is marked throughout the course.

The CompTIA Cybersecurity Analyst (CySA+) course provides the knowledge to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ certification exam.

This course provides the basic knowledge needed to install and manage modern Linux systems in a vendor-neutral format. It includes usage of fundamental operating system tools, networking and storage, applications and services, account management, access controls, scripting, automation tools, and troubleshooting. This course maps to the CompTIA Linux+ certification exam..

Welcome to CompTIA Network+ Certification, Exam N10-009. This course provides the basic knowledge needed to plan, install, maintain, and troubleshoot modern networks in a vendor-neutral format; this includes physical network components and technologies, logical structures, common protocols, and network security. This course maps to the CompTIA Network+ N10-009 certification exam.

CompTIA Security+ Certification SY0-701 provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format; this includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course. You will benefit most from this course if you intend to take a CompTIA Security+ SY0-701 exam. This course assumes that you have basic knowledge of using and configuring individual workstations and simple networks. Knowledge equivalent to the CompTIA A+ and Network+ certifications is helpful but not necessary.

This advanced-level course prepares learners to architect, engineer, integrate, and implement secure solutions across diverse enterprise environments. Participants will gain expertise in governance and compliance, security architecture, operations, engineering, and automation. The training aligns with the CAS-005 exam objectives and covers hands-on scenarios to reinforce critical thinking and problem-solving.

This course provides the basic knowledge needed to assemble, install, maintain, and troubleshoot modern servers in a vendor-neutral format; this includes physical components and technologies, operating systems and networking, security controls, and troubleshooting. This course maps to the CompTIA Server+ certification exam SK0-005.

AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage Azure Cognitive Services, Azure Cognitive Search, and Microsoft Bot Framework. The course will use C# or Python as the programming language.

AI 3025 empowers learners to work smarter by unlocking the full potential of Microsoft Copilot. Through hands-on training and real-world applications, participants will learn to streamline workflows, reduce manual tasks, and enhance collaboration using AI capabilities built into Microsoft 365 apps like Word, Excel, Outlook, Teams, and more. Whether you're new to AI or ready to dive deeper, this course offers flexible delivery options tailored to different learning needs and job roles.

Generative Artificial Intelligence (AI) is becoming more functional and accessible, and AI agents are a key component of this evolution. This learning path will help you understand the AI agents, including when to use them and how to build them, using Azure AI Agent Service and Semantic Kernel Agent Framework. By the end of this learning path, you will have the skills needed to develop AI agents on Azure.

This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them.

This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.

This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.

This course teaches IT Professionals experienced in SAP solutions how to leverage Azure resources that include deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure AD that includes implementing and managing hybrid identities. Students of this course will learn through concepts, scenarios, procedures, and hands-on labs how to best plan and implement migration and operation of an SAP solution on Azure. Your will receive guidance on subscriptions, create and scale virtual machines, implement storage solutions, configure virtual networking, back up and share data, connect Azure and on-premises sites, manage network traffic, implement Azure Active Directory, secure identities, and monitor your solution.

This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.

This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.

In this course students will gain the knowledge and skills needed to implement security controls, maintain the security posture, and identify and remediate vulnerabilities by using a variety of security tools. The course covers scripting and automation, virtualization, and cloud N-tier architecture.

This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. This course covers the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring. Learn how to design and implement a secure, reliable, network infrastructure in Azure and how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure.

This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.

Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring in Microsoft Azure.

This course provides students with the knowledge and skills to administer a SQL Server database infrastructure for cloud, on-premises and hybrid relational databases and who work with the Microsoft PaaS relational database offerings. Additionally, it will be of use to individuals who develop applications that deliver content from SQL-based relational databases.

This course teaches developers how to create application using the SQL API and SDK for Azure Cosmos DB. Students will learn how to write efficient queries, create indexing policies, manage and provisioned resources, and perform common operations with the SDK.

This course covers methods and practices for implementing and managing enterprise-scale data analytics solutions using Microsoft Fabric. Students will build on existing analytics experience and will learn how to use Microsoft Fabric components, including lakehouses, data warehouses, notebooks, dataflows, data pipelines, and semantic models, to create and deploy analytics assets.

This course is designed to build your foundational skills in data engineering on Microsoft Fabric, focusing on the Lakehouse concept. This course will explore the powerful capabilities of Apache Spark for distributed data processing and the essential techniques for efficient data management, versioning, and reliability by working with Delta Lake tables. This course will also explore data ingestion and orchestration using Dataflows Gen2 and Data Factory pipelines. This course includes a combination of lectures and hands-on exercises that will prepare you to work with lakehouses in Microsoft Fabric.

This course covers methods and practices to implement data engineering solutions by using Microsoft Fabric. Students will learn how to design and develop effective data loading patterns, data architectures, and orchestration processes. Objectives for this course include ingesting and transforming data and securing, managing, and monitoring data engineering solutions. This course is designed for experienced data professionals skilled at data integration and orchestration, such as those with the DP-203: Azure Data Engineer certification.

In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts as they take you step by step from creating cases to interacting with customers to resolving those cases. Once you’ve resolved those cases you can learn from data analysis the key details to help you resolve similar cases faster or avoid new issues altogether.

Dynamics 365 for Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

Dynamics 365 Sales helps accelerate sales teams’ efforts with relationship-building tools and AI-driven insights. In this course, students will learn how to configure and leverage Dynamics 365 Sales to set sales teams up for success. First, students will set up and configure lead and opportunity management strategies. Then students will organize their product catalog and process sales orders. Finally, students will leverage relationship-selling features, the Sales Accelerator, and Sales Insights. In this course students will also learn how to set up and deploy Microsoft Copilot for Sales, a productivity tool to help sellers inside and outside Dynamics 365 Sales.

Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences. Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets such as emails and text messages, and deliver them via segment- and trigger-based journeys.

The Dynamics 365 customer experience suite includes Dynamics 365 Sales and Dynamics 365 Customer Insights. These powerful applications allow organizations to build relationships with their customers and deliver impactful, personalized experiences. In this one-day, hands-on Applied Workshop, students will practice their Customer Experience Analyst skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include Dynamics 365 Sales, Dynamics 365 Customer Insights – Data, and Dynamics 365 Customer Insights – Journeys.

This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality.

This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Quality management and quality control functionalities. Master planning configuration and processing. This course includes lectures and several hands-on exercises. The exercises will be introduced to you on a form of a case study presented to a Dynamics 365 Supply Chain Management functional consultant. Each exercise will be bases on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

This course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes. This course includes lectures and several hands-on exercises. The exercises will be introduced to you in the form of a case study presented to a Dynamics 365 Supply Chain Management Functional Consultant, Expert. Each exercise will be based on a business scenario followed by a question or discussion then a step-by-step guidance to perform the system related steps.

In this course, we discuss the tasks needed to fulfill the role of developer in Dynamics 365 Finance and Operations Apps. The Dynamics 365 Finance and Operations apps developer is a key technical resource that implements and extends the application to meet the requirements of the business.

The Dynamics 365 Finance and Operations solution architect is a trusted advisor who consults with organizations and implementation team members to refine business needs into a well-defined and cost-effective solution. The architect is accountable for the integrity and successful delivery of the complete solution design. The architect provides critical guidance and support from pre-sales throughout the remainder of the project lifecycle. They have a broad knowledge base and experience designing solutions that meet business needs. The solution architect may have a technical, functional, or industry background. The solution architect must demonstrate knowledge of all Dynamics 365 apps and Power Platform. They must have a deep understanding of Finance and Operations apps. In addition, they have extensive domain knowledge in one or more industry verticals. This course is designed to prepare those who aspire to be solution architects, as well as new solution architects, to learn more about the technical information they will encounter during implementation.

This 5-day hands-on course prepares participants to configure, implement, and support Microsoft Dynamics 365 Business Central for small-to-medium-sized organizations. Learners gain practical experience setting up core application areas—Finance, Sales, Purchasing, Inventory, and Extensions—while exploring integrations, security, workflows, and data migration tools. Through a blend of lecture and labs, students will perform end-to-end configuration tasks within a Business Central environment and develop the skills required for real-world ERP implementation work. This course also aligns with exam objectives for the Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification.

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies.

In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work.

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online.

This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.

In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.

This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant.

This course covers the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will show how to access and process data from a range of data sources including both relational and non-relational sources. Finally, this course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

Candidates for this course automate time-consuming and repetitive tasks by using Microsoft Power Automate. They review solution requirements, create process documentation, and design, develop, troubleshoot, and evaluate solutions.

In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.

Learners demonstrate the ability to solve business problems by creating canvas apps with Microsoft Power Platform. You will create a canvas app from scratch, connect a canvas app to a data source, configure a gallery and details screen, configure an input screen, and save and publish a canvas app.

Get started with Power Automate by creating and managing automated processes with Power Automate. Including creating triggers for cloud flows, configuring actions, implementing conditional logic for a cloud flow, testing a cloud flow, creating and configuring approvals using Power Automate, and sharing cloud flows.

This course delivers an instructor-led product showcase for Microsoft Power Automate from start to finish in an engaging and practical way. Power Automate is a diverse product, turning business processes into automated, consistent and visual workflows. Power Automate is designed to interweave the various products in Microsoft 365 as well as connect to other on-premises and web-based solutions. This course will give you the confidence to select the right actions and workflow logic for your business workflows.

Learn the business value and product capabilities of Microsoft Power Platform. Create simple Power Apps, connect data with Microsoft Dataverse, build a Power BI Dashboard, and automate processes with Power Automate.

This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS).

Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender XDR and Microsoft Defender for Cloud. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.

The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization’s identity and access management systems by using Azure AD. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications.

The Information Security Administrator course equips you with the skills needed to plan and implement information security for sensitive data using Microsoft Purview and related services. The course covers essential topics such as information protection, data loss prevention (DLP), retention, and insider risk management. You learn how to protect data within Microsoft 365 collaboration environments from internal and external threats. Additionally, you learn how to manage security alerts and respond to incidents by investigating activities, responding to DLP alerts, and managing insider risk cases. You also learn how to protect data used by AI services within Microsoft environments and implement controls to safeguard content in these environments.

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

Microsoft® SharePoint®, in conjunction with the Microsoft 365 suite of productivity and office automation tools, provides tools to create and manage a corporate intranet, facilitate content sharing and collaboration, and enable users to create, access, store, and track documents and data in a central location. This course is designed for users ready to advance their skills in SharePoint, covering topics such as planning and implementing a multi-site intranet, customizing site layouts, managing metadata, and improving site security and compliance. Participants will also learn how to integrate SharePoint with Power Apps to enhance data entry and presentation.

In many professional environments, people work collaboratively in teams. Information technology and applications facilitate this by enabling people to easily share, access, edit, and save information. Microsoft® SharePoint® is a platform specifically designed to facilitate communication and collaboration, enabling people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. In this course, you will use SharePoint to access, store, share, and collaborate with information and documents.

The course is designed to help Power Users and end users make the most of the Microsoft 365 apps. Teaching you how to collaborate across the business and understand when to use what and maximize your business adoption of Microsoft 365.

In today's competitive environment, information is one of the most important factors in determining the success of an organization. If you are able to manage and retrieve information efficiently, you can streamline the organization's processes and give it a competitive edge. As the organization grows, you will need to handle large amounts of data. Under such circumstances, you might need to query multiple tables simultaneously and with increasing frequency. You must step up the speed of generating query output to cope with the increasing demands of data storage, management, and retrieval.

This course is paced to provide a solid foundation in Java™ for programmers without syntax experience in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as a Java programmer. Besides learning the basic structure and syntax of the language, students will also learn object-oriented principles and how they are applied in Java applications.

This 5-day course balances lecture and lab exercises to ensure students can apply key Python programming knowledge and skills required to address network automation challenges in a multi-vendor infrastructure.

The GL120 is a challenging course that focuses on the fundamental tools and concepts of Linux and Unix. Students gain proficiency using the command line. Beginners develop a solid foundation in Unix, while advanced users discover patterns and fill in gaps in their knowledge.

The GL250 is an expansive course that covers a wide range of network services useful to every organization. Special attention is paid to the concepts needed to implement these services securely, and to the trouble-shooting skills which will be necessary for real-world administration of these network services.

This course builds upon a foundation of core Linux systems administration principles and skills. Students will advance their Linux systems administration knowledge. The course will focus on helping students optimize system administration skills using automation techniques and deploy commonly used network services.

The GL275 is an expansive course that covers a wide range of network services useful to every organization. Special attention is paid to the concepts needed to implement these services securely, and to the trouble-shooting skills which will be necessary for real-world administration of these network services.

Looking to advance your career in one of the most in-demand fields worldwide? Project management is rapidly growing—with an estimated 2 million project-related job openings expected each year through 2027. And as the demand rises, so do expectations: employers increasingly prioritize certified professionals, with over 70% of companies preferring candidates who hold the PMP® certification. The Project Management Professional (PMP)® certification is the global gold standard for project leaders. Governed by the Project Management Institute (PMI), PMP certification proves your ability to lead teams, manage budgets and timelines, and deliver results using predictive, agile, and hybrid methodologies. It also validates key interpersonal skills like conflict resolution, communication, and stakeholder engagement.

This course is designed for the information security practitioner who champions system security commensurate with an organization's mission and risk tolerance while meeting legal and regulatory requirements. The Certified Authorization Professional (CAP) certification course conceptually mirrors the National Institute of Standards and Technology (NIST) system authorization process in compliance with the Office of Management and Budget (OMB) Circular A-130, Appendix III.

The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.

CEH v13 is globally recognized, accredited by the U.S. DoD 8140, and ranked among the top certifications in cybersecurity. By the end of this course, participants will master the five phases of ethical hacking—reconnaissance, scanning, gaining access, maintaining access, and covering tracks—enhanced with AI capabilities.

EC-Council’s C|HFI program prepares cybersecurity professionals with the knowledge and skills to perform effective digital forensics investigations and bring their organization into a state of forensic readiness. This includes establishing the forensics process, lab, evidence handling procedures, as well as the investigation procedures required to validate/triage incidents and point the incident response teams in the right direction. Forensic readiness could be the difference between a minor incident and a major cyber-attack that brings a company to its knees.

The Certified Information Systems Security Professional (CISSP) is the most globally recognized certification in the information security market. CISSP validates an information security professional’s deep technical and managerial knowledge and experience to effectively design, engineer, and manage the overall security posture of an organization. The broad spectrum of topics included in the CISSP Common Body of Knowledge (CBK®) ensure its relevancy across all disciplines in the field of information security.

CND v2 is based on the cybersecurity education framework and work role task analysis presented by the National Infocomm Competency Framework (NICF). The program is also mapped to the Department of Defense (DoD) roles for system/network administrators as well as global work roles and responsibilities laid out by the revised NICE Framework 2.0

The Certified Secure Software Lifecycle Professional (CSSLP) validates that software professionals have the expertise to incorporate security practices – authentication, authorization and auditing – into each phase of the software development lifecycle (SDLC), from software design and implementation to testing and deployment.

The DarkWeb Investigation Course offers a unique learning opportunity that provides students with a comprehensive understanding of effective investigation techniques specific to Darknet sites and users.

The CCISO Certification is an industry-leading program that recognizes the real-world experience necessary to succeed at the highest executive levels of information security. Bringing together all the components required for a C-Level positions, the CCISO program combines audit management, governance, IS controls, human capital management, strategic program development, and the financial expertise vital to leading a highly successful IS program. The job of the CISO is far too important to be learned by trial and error. Executive level management skills are not areas that should be learned on the job. Material in the CCISO Program assumes a high-level understanding of technical topics and doesn’t spend much time on strictly technical information, but rather on the application of technical knowledge to an information security executive’s day-to-day work. The CCISO aims to bridge the gap between the executive management knowledge that CISOs need and the technical knowledge that many sitting and aspiring CISOs have. This can be a crucial gap as a practitioner endeavors to move from mid-management to upper, executive management roles. Much of this is traditionally learned as on the job training, but the CCISO Training Program can be the key to a successful transition to the highest ranks of information security management.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

eMASS (Enterprise Mission Assurance Support Service) is a government-owned web-based application which supports cybersecurity program management. This course will provide students with eMASS skills specific to their roles. It describes the role of eMASS in the Department of Defense’s Risk Management Framework for Information Technology; defines eMASS’s implementation of the Authorization Process; and covers how to operate through eMass in order to support the creation, assessment, and authorization of a completed RMF A&A package.

Risk Management Framework (RMF) for DoD/IC Implementation 2022 focuses on the Risk Management Framework prescribed by NIST Standards and guided by DoD Instructions. This course is current as of May 2022. It was revised due to NIST producing new and updated publications over the preceding two years, including NIST Special Publication (SP) 800-37 R2; SP-800-53 R5; SP 800-53A R5; SP 800-53B; SP 800-160, versions 1 and 2; SP 800-171 R1 (among others); and various DoD updates to Instructions and guidance documentation.

This course is designed to supply the technician with the theory and skills necessary to combat malware on their computer systems.

This three-day Integrating NIST Frameworks (ERM/CSF/RMF) course helps students to understand the background and integration of several key frameworks from the National Institute of Standards and Technology (NIST). The course explains the background and application of NIST’s Cybersecurity Framework (CSF) version 2.0, Enterprise Risk Approach, and Risk Management Framework (RMF), and their relationship to other NIST models such as those for Cybersecurity Workforce, Privacy Risk Management, and Cybersecurity Supply Chain Risk Management (C-SCRM). Discussion also addresses NIST Special Publication 800-171, Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations, which many private organizations must apply within their own operations. Using CSF’s proven components (updated in 2024) as a way to organize risk expectations, outcomes and communication, the course explains the interaction among mission objectives and priorities, risk management through the language of business, and application of those objectives for managing risk for business systems and services. The course is developed and delivered by one of the primary CSF authors and includes materials help students to apply the CSF principles to treat cybersecurity risk management as an enterprise practice. The course helps security teams understand how to manage risk in line with executives’ priorities, and it helps leaders apply the necessary privacy & security enablers to prepare for an ever-evolving cybersecurity risk landscape. Note that although this course has been developed and will be delivered by an engineer who participated in numerous NIST projects, NIST itself does not

The ITIL 4 Foundation course provides a foundational understanding of managing modern IT-enabled services by providing students with ITIL 4’s core concepts, common vocabulary, and information about key practices and showing them how to co-create value through their services. Through the instructor’s presentation, guided discussions, and exercises, the students will gain an understanding of the ITIL 4 service management framework, learn how it integrates with modern technologies and ways of working such as DevOps, Agile, and Lean, and address current challenges, and they will learn ITIL implementation tips and tricks. Students will also be prepared to take the official ITIL 4 Foundation exam at the end of class.

This course is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. Students will also receive an exam voucher with this course. The exam is a total 40 multiple choice questions and you will have 90 minutes to complete it. You must get at least 28 questions correct in order to pass. The exam is administered by PeopleCert and can be scheduled on any date after completion of the course. Students will also attain 18 professional development units (PDUs) for Project Managers.

This 3-day course is aimed at IT Service Management (ITSM) practitioners managing the operation of IT-enabled and digital products and services, and those responsible for the end-to-end delivery. Candidates acquire an understanding of how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and how to apply relevant practices, methods and tools. This course also provides an understanding of service performance, service quality and improvement methods.

This 4-day course is aimed at IT Service Management (ITSM) practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for fostering relationships with partners and suppliers.

This 4-day course is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments.

The IT Management and Leadership Executive (ITMLE) certification Boot Camp training class is designed to help current and aspiring IT senior managers maximize their current job performance and accelerate their professional advancement.

The ITMLP Certification Boot Camp training class contains a collection of key IT topics designed to increase the effectiveness of new and aspiring IT managers by widening their knowledge of IT, discussing techniques to enhance user support and satisfaction, providing insights into motivating technical professionals, and providing information on the use of various IT best-practices.

This five-day, fast-paced course provides comprehensive training to install, configure, and manage a VMware NSX® environment. This course covers key features and functionality offered in the NSX 4.0.0.1 and NSX 4.0.1 releases, including the overall infrastructure, logical switching, logical routing, networking and security services, firewalls and advanced threat prevention, and more.

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence with VMware Cloud Foundation 5.2. This course teaches you how deploy VMware Cloud Foundation, and perform the tasks required for the initial configuration and ongoing operation after deployment.

This four-day course is the first step in learning about Containers and Kubernetes Fundamentals and Cluster Operations. Through a series of lectures and lab exercises, the fundamental concepts of containers and Kubernetes are presented and put to practice by containerizing and deploying a two-tier application into Kubernetes.

This five-day course provides hands-on training to equip students with a range of skills, from performing routine VMware vSphere8 administrative tasks to complex vSphere operations and configurations. Through lab-based activities, students are immersed in real-life situations faced by VMBeans, a fictitious company. These situations expose students to real-life scenarios faced by companies that are building and scaling their virtual infrastructure. This course uses scenario-based lab exercises and does not provide guided step-by-step instructions. To complete the scenario-based lab exercises, you are required to analyze the task, research, and deduce the required solution. References and suggested documentation are provided. This course utilizes labs to teach students how to effectively navigate and manage vSphere. The course aligns fully with the VMware Certified Advanced Professional – Data Center Virtualization Deploy exam objectives.

This five-day course provides you with the knowledge, skills, and abilities to achieve competence in deploying, configuring and managing VMware vSphere Foundation. You will learn about the architecture of vSphere Foundation, compute, storage, networks, and licensing. This course prepares you to administer a vSphereFoundation, which includes VCF Operations 90, vCenter90, and ESX 90.

This five-day course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. Attendance of this course meets the training requirement to achieve the following certification: VMware Certified Professional – Data Center Virtualization (VCP-DCV)