Microsoft Outlook

Audience:

You will benefit most from this course if you want to accomplish basic workplace tasks in Outlook, or if you want to have a solid foundation for continuing to become an Outlook expert.

Prerequisites:

The course assumes you know how to use a computer and that you are familiar with Windows. It does not assume that you have used a different version of Outlook or a similar desktop application before.

Course Description:

Our Microsoft Outlook Complete course provides the basic and advanced concepts and skills to be productive with Microsoft Outlook: how to communicate via email messages, organize your contacts, and arrange your schedule. It also covers how to organize Outlook items, use advanced message properties, and collaborate with others.

Course Outline:

CHAPTER 1: FUNDAMENTALS
• Module A: Getting around
• Module B: Viewing Outlook items
CHAPTER 2: EMAIL BASICS
• Module A: Creating messages
• Module B: Acting on messages
• Module C: Adding content
• Module D: Signatures
CHAPTER 3: CONTACTS
• Module A: Managing contacts
• Module B: Using contact groups
• Module C: Using contact cards
CHAPTER 4: TASKS
• Module A: Creating tasks
• Module B: Managing tasks
• Module C: Assigning tasks
CHAPTER 5: SCHEDULING
• Module A: Appointments
• Module B: Meetings
• Module C: Using the calendar
CHAPTER 6: CUSTOMIZATION
• Module A: Customizing the ribbon
• Module B: Customizing Outlook
CHAPTER 7: ORGANIZING OUTLOOK
• Module A: Account management
• Module B: Using folders
• Module C: Categorizing items
• Module D: Searching and filtering
• Module E: Quick steps
CHAPTER 8: MANAGING YOUR MAIL
• Module A: Managing junk mail
• Module B: Using rules
• Module C: Cleaning up your mailbox
CHAPTER 9: ADVANCED EMAIL SETTINGS
• Module A: Message options
• Module B: Customizing message appearance
CHAPTER 10: NOTES AND JOURNAL ENTRIES
• Module A: Notes
• Module B: Using the Journal
CHAPTER 11: COLLABORATION
• Module A: Performing mail mergers
• Module B: Sharing items
• Module C: Outlook integration