CTX 308 - Citrix Platform Monitoring & Troubleshooting

Audience:

Experienced Citrix administrators and engineers responsible for monitoring, diagnosing, and troubleshooting Citrix Virtual Apps and Desktops environments.

Prerequisites:

Strong foundational knowledge of Windows Server and desktop operating systems, Active Directory, policies, profiles, networking, hypervisors, and Citrix administration is recommended.

Course Description:

This two-day instructor-led course teaches students to monitor and troubleshoot Citrix Virtual Apps and Desktops environments. Students use Citrix Director, session recording, uberAgent, automation and diagnostic tools, architecture and traffic-flow analysis, and hands-on troubleshooting techniques.

Course Objectives:

Upon completion of this course, students will:

• Identify tools used to monitor, automate, and troubleshoot Citrix environments.
• Apply advanced Citrix Director monitoring techniques.
• Use session recording and infrastructure monitoring to investigate activity.
• Install, configure, and manage Citrix uberAgent and its dashboards.
• Analyze architecture and communication flows to identify failure points.
• Troubleshoot access, authentication, launch, controller, VDA registration, and HDX issues.

This class is presented through our partnership with Layer 8 Training.