Overcoming Team Dysfunctions

Audience:

This course will work best with participants on the management, supervisor, and executive level.

Prerequisites:

None

Course Description:

Teams are an important building block of successful organizations. An organization’s success can depend on how well team members operate together—their level of trust in each other, their ability to disagree and work through the problems, and their abilities to strategize and hold each other accountable to be committed to achieving top performing results in reaching their goals.

Course Objectives:

• Understand the value of working as a team
• Build team trust
• Understand how to proactively prevent the 5 main dysfunctions of a team as well as how they present themselves in your current team
• Identify ways that team members can be involved and grow in a team setting

Course Outline:

Lesson 1: Course Overview

The instructor will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Participants will also have an opportunity to identify their personal learning objectives.

Lesson 2: Defining Teams and Conflict

Participants will define what a team is and what different kinds of teams there are. Participants will define conflict and will understand its importance within a team.

Lesson 3: Overcoming the 5 Dysfunctions of a Team

Using information from Dr. Patrick Lencioni’s book, Overcoming the 5 Dysfunctions of a Team, participants will watch a video presented by Dr. Lencioni then will apply the information from the video in a hands-on activity in order to apply the concepts to their specific teams with whom they work.

Lesson 4: Creating Accountability

Participants will learn the importance of The Accountability Cycle and the characteristics it takes to make it work within a team.

Lesson 5: Building Team Trust

Participants will end the workshop with a recap of the importance of trust on teams and what it takes within their own teams to build it.